Your choices regarding cookies on this site

Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

Grill Craft Burger Co.
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Privacy Policy

Privacy Policy

Effective Date: 04/0625
Business Name Grill Craft Co
Contact Email: Ricmit@icloud.com

This Privacy Policy explains how [Your Restaurant Name] (“we”, “us”, “our”) collects, uses, and protects your personal data when you interact with us, whether you dine in, place a takeaway or delivery order, visit our website, or engage with us on social media.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

We may collect the following types of personal data:

Identity Data: Name, title.

Contact Data: Phone number, email address, delivery address.

Order Details: Food and drink orders, allergy information, preferences.

Payment Information: Card details (processed securely via third-party providers).

Technical Data: IP address, browser type, operating system, device information (via cookies).

Marketing Data: Your preferences in receiving marketing communications.

2. How We Collect Your Data

We collect personal data when you:

Place an order (online, by phone, or in person)

Book a table or event

Join a loyalty programme or mailing list

Contact us with an enquiry

Interact with our website or social media

Apply for a job

3. How We Use Your Data

We use your data to:

Process and fulfil your orders and reservations

Communicate order updates or service issues

Respond to queries or complaints

Improve our services and customer experience

Send promotional offers or newsletters (with your consent)

Comply with legal obligations

4. Legal Basis for Processing

We only process your personal data where we have a legal basis, including:

Consent: For email marketing or promotions.

Contract: To process your food orders or reservations.

Legal obligation: To comply with law enforcement or tax regulations.

Legitimate interest: For business operations, such as improving services.

5. Sharing Your Data

We do not sell your data. We may share it with:

Payment providers: To process transactions securely.

Delivery partners: To fulfil takeaway/delivery orders.

IT and hosting providers: For data storage and systems support.

Regulatory or legal authorities: Where required by law.

All third parties are required to process your data securely and in accordance with the law.

6. Data Retention

We retain your data only for as long as necessary for the purpose it was collected, or to meet legal, accounting, or reporting requirements. Typically:

Order and transaction data: up to 6 years

Marketing consent: until you opt-out

Job applications: 6 months unless hired

7. Your Data Protection Rights

Under UK GDPR, you have rights including:

Access: Request a copy of your personal data.

Rectification: Correct inaccurate or incomplete data.

Erasure: Request deletion of your data (subject to legal requirements).

Restriction: Ask us to limit how we use your data.

Portability: Transfer your data to another service provider.

Objection: Stop marketing communications at any time.

To exercise any of these rights, contact us at [email address].

8. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can control cookie settings through your browser. For full details, please see our [Cookie Policy – insert link or section if applicable].

9. Data Security

We take appropriate technical and organisational measures to secure your personal data, including:

Secure servers and encrypted transmissions

Restricted access to personal data

Regular software updates and security checks

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.

11. Contact Us

If you have questions about this policy or your data, contact:

Restaraunt direct

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO):
www.ico.org.uk